RETURN POLICY
RETURN POLICY
Effective Date: June 18, 2025
At Nivest, we take pride in providing premium-quality, conversion-focused website templates. Due to the digital nature of our products, we have specific guidelines regarding returns and exchanges.
Effective Date: June 18, 2025
At Nivest, we take pride in providing premium-quality, conversion-focused website templates. Due to the digital nature of our products, we have specific guidelines regarding returns and exchanges.
Digital Product Policy
Digital Product Policy
All template purchases are non-refundable. Once a digital product is delivered, it cannot be returned or exchanged. By purchasing, you acknowledge that the template is a digital good and is exempt from traditional return policies.
All template purchases are non-refundable. Once a digital product is delivered, it cannot be returned or exchanged. By purchasing, you acknowledge that the template is a digital good and is exempt from traditional return policies.
Exceptional Circumstances
Exceptional Circumstances
Refunds may be issued only under the following conditions:
You were charged more than once for the same product
You did not receive access to your purchased template or services due to a technical error on our end
To request a refund for these reasons, please contact us within 7 days of your purchase at hello@framlix.com.
Refunds may be issued only under the following conditions:
You were charged more than once for the same product
You did not receive access to your purchased template or services due to a technical error on our end
To request a refund for these reasons, please contact us within 7 days of your purchase at hello@framlix.com.
Custom Services
Custom Services
Custom setup or integration services (e.g. Shopify implementation) are non-refundable once the work has begun. If you have concerns about custom work, please reach out before the project starts.
Custom setup or integration services (e.g. Shopify implementation) are non-refundable once the work has begun. If you have concerns about custom work, please reach out before the project starts.
Template Issues
Template Issues
If you experience technical issues or bugs with a template, we’re here to help. Contact our support team and we’ll do our best to resolve the issue quickly. However, this does not qualify as a reason for a refund.
If you experience technical issues or bugs with a template, we’re here to help. Contact our support team and we’ll do our best to resolve the issue quickly. However, this does not qualify as a reason for a refund.
Contact Us
Contact Us
If you have questions about our return policy, please reach out to hello@framlix.com
If you have questions about our return policy, please reach out to hello@framlix.com
#TURISMO SHOP
#TURISMO SHOP
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Notre Communauté
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